..and we are back to (relatively) normal from an exciting and exhausting weekend at the Comic Expo. The update with many pictures coming soon!
We've been having our usual post-Christmas trickle of product returns (for free support), and we're noting more-than-usual levels of incomplete paperwork on the parcels. If proper paperwork isn't done, the shipping company tries to bill us for customs and duties on the products that have already been paid.
This leads us to a new policy that if any product is to be returned to us, you must get in touch with us first (email, phone, whatever) for proper documentation instructions, otherwise the parcel will be returned unopened.
Terribly sorry about this, as we want you to be happy with your Solarbotics purchase with as little problems as possible. We hope that the reasons for this new policy are clear enough.
..and we are back to (relatively) normal from an exciting and exhausting weekend at the Comic Expo. The update with many pictures coming soon!
Has anyone else have reports of attitude problems with the Sumovore?
Are you located in or around Calgary? Do you like cool projects and neat-o people making neat-o things? Are you looking for something mega-awesome to do this weekend? If you answered yes to all (or any) of these questions, we have some good news for you: The Maker Faire Calgary is happening this weekend. There'll be lots […]
Hello again everyone, this is Yana, the token Russian here at Solarbotics that brought you a newspost a little while ago. Here's a hypothetical question: what if you were asked to do a product post, again? As if one graceful and unexpected appearance two weeks ago was not enough for the audience to cherish those […]
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Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
Please visit www.P65Warnings.ca.gov for more information. This item was manufactured prior to August 31, 2018.